Privacy Policy
Online Health Exchange respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website, online forms, advertisements, lead forms, appointment requests, email, phone calls, or other communications.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
State or general location
Information you choose to provide when requesting insurance assistance
We may also receive information submitted through third-party platforms, including Facebook, Instagram, Meta lead forms, Google forms, scheduling tools, or other online advertising and communication platforms.
How We Use Your Information
We use the information you provide to:
Respond to your request for information
Contact you about Medicare Supplement insurance options
Schedule appointments or follow-up conversations
Provide insurance-related assistance and customer service
Maintain records related to inquiries and communications
Improve our website, advertising, and services
We do not sell your personal information.
Medicare and Insurance Information
Online Health Exchange provides independent insurance assistance. We may use the information you provide to help discuss insurance options that may be available to you. Submitting a form does not enroll you in any insurance plan and does not obligate you to purchase coverage.
Sharing of Information
We do not sell your personal information. We may share information only when reasonably necessary to:
Respond to your request
Provide insurance-related service
Work with insurance carriers, quoting platforms, enrollment platforms, or service providers when needed
Comply with legal, regulatory, or business recordkeeping requirements
Third-Party Services
Our website and advertising may use third-party services such as Meta/Facebook, Instagram, Google, Wix, scheduling tools, email services, or analytics tools. These third parties may collect or process information according to their own privacy policies.
Data Security
We take reasonable steps to protect the information you provide. However, no website, email system, or online transmission is completely secure. Please do not submit sensitive personal information through online forms unless requested through a secure process.
Your Choices
You may contact us to request that we update or remove your contact information from our records, subject to any legal, regulatory, or business recordkeeping requirements.
You may also unsubscribe from marketing emails where an unsubscribe option is provided.
Contact Us
If you have questions about this Privacy Policy or how your information is used, contact:
Online Health Exchange
Email: onlinehealthexchange@gmail.com
Phone: 512-377-5500
Website: https://www.onlinehealthexchange.com
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Last updated: July 6, 2026